Has your business suffered with downtime from any of the following issues:

• Badly managed IT systems.

• Cyber attacks, including ransomware, malware and viruses.

• Slow response from your current IT service provider with poor or no service level agreement in place.

• The loss of data, including time taken to restore or recreate.

A one-off incident could dramatically impact your business; however, many businesses suffer multiple IT outages during the year. Add these up and enter the number in "Total hours the system is down:" below.

If you don't know the exact figures don't worry, estimating the numbers should still give you a good idea of what system downtime will or has cost your business in one year's trading.