Why CCCit


  • No hidden fees — we ensure that all our costs are clearly set out. We also make it easy to view the breakdowns of our different support packages.

  • Free IT assessment — get a free, detailed report of your current system with no obligations.

  • Transparency — we believe that customer satisfaction is built on honesty and hard work. We strive to be open and honest in regards to all of our actions and advice.

  • Proactive approach — we value effective support that responds to potential risks without delays, which is why we offer 24/7 monitoring of your IT systems.

  • Exceptional customer service — we believe strong relationships with our customers are vital to understanding their needs. You can read our client testimonials here.

    • CCCit has worked with us to improve our IT infrastructure to enhance smooth running of the School. We really value the excellent support we receive from CCCIT.

    - Victoria Fitzgerald, Bristol Old Vic Theatre School


    Flexibility

    We implement our managed services with minimal impact to your day-to-day operations and will always try to avoid situations where downtime is required. We aim to provide a hassle free service tailored to whatever your needs. We can provide remote support, on-site engineers and have set response times to meet your needs.


    Reliability

    Whether it be as simple as punctuality or as complex as Service Level Agreements, we always keep our promises. We're consistently depended on by our clients and we're always available when it counts.


    Value for Money

    Our partnerships allow us to offer industry-leading technology at the lowest possible prices. We always recommend the technology we believe will be best for our clients, regardless of whether we're partnered.


    We build good relationships

    By keeping a close relationship with our clients and talking with them regularly we can ensure that we are always there when we are needed most. The large amount of clients we obtain through existing client referrals is a testament to our high customer service standards and first-name basis approach.