Onsite and RemotePay-As-You-Go Support
IT support for everyone
Not sure if a contract is right for you? No problem!
Our Pay-As-You-Go IT support gives you all the benefits of - without having to commit to a contract, perfect if you’re unsure of your exact needs or have a limited budget. After all, our IT support is for everyone.
We offer two support solutions that are charged at a simple hourly rate, so you can choose the optimal support that offers security that’s flexible to your needs.
We make sure you only pay for the time you use, with the choice of booking block hours at a reduced hourly rate.
To learn more about Pay-As-You-Go support from CCCit, call 01173 7000 50 or email us today.
This service allows non-contract customers to purchase a block of ten or more engineer hours at a reduced hourly rate. As time is used up it's deducted from your allocation. At the end of every month, you will receive a statement of time used and time remaining.
To learn more about Block Hours from CCCit, call 01173 7000 50 or email us today.
Pay only for the hours you need. Ideal for emergency IT situations, this service is available to everyone. You will be allocated an experienced engineer qualified to deal with your issue.
Priority is given to contract clients so availability cannot be guaranteed with ad-hoc support.
To learn more about Ad-Hoc work from CCCit, call 01173 7000 50 or email us today.
A service-level agreement (SLA) is a part of a service contract where a service is formally defined in measurable terms.
