Remote Plus Monitoring

Present-day businesses rely on technology more than ever to keep day to day operations intact. Businesses are facing an increased risk of cyberattacks and we aim to keep you protected at all times. We work to reduce the risk of downtime, to keep you up and running.

It’s imperative that all IT issues are addressed swiftly to minimise the downtime and subsequent impact on business. Our Remote Support Plus Monitoring delivers a fast, efficient and cost-effective solution for effectively addressing the majority of IT support issues. Over 90% of the help desk queries we receive are fixed remotely by our friendly support helpdesk team, with the option to contact them over the phone or by email, without the need for an onsite visit by one of our engineers.

This package includes 24/7 monitoring of critical business systems that allows our experienced technicians to diagnose and prevent faults before they can even occur. We take pride in our proactive approach to IT support, providing the best possible service at all times.

With this package, all of our qualified technicians are notified immediately of any abnormal system behavior that may indicate underlying faults on important business systems. With this information, they can work on these systems to proactively prevent downtime-inducing issues from occurring. This way your systems are monitored 24/7, reducing the likelihood of any unexpected issues. Allowing you to increase your productivity and focus on your business goals with a peace of mind.

To learn more about Remote Plus Monitoring Support from CCCit, call 01173 7000 50 or email us today.